Privacy policy
Privacy Policy
Aeon we respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from Aeon-web.store, how we use it, and the choices you have.
Information we collect
Information you provide to us:
- Contact and order details: your name, email address, shipping and billing address, and phone number.
- Payment information: processed securely by our payment providers. We do not store your full card details.
- Communications: anything you share when you contact us (e.g., support emails).
Information collected automatically:
- Device and usage data: IP address, browser type, device information, pages viewed, and how you interact with the Site.
- Cookies and similar technologies (see "Cookies" below).
How we use your information
We use your information to:
- Process, fulfill, and ship your orders;
- Communicate with you about your order, including confirmations and shipping updates;
- Provide customer support;
- Send marketing emails or messages where you've agreed to receive them (you can opt out anytime);
- Operate and improve our Site and products;
- Detect and prevent fraud; and
- Comply with our legal obligations.
How we share your information
We share your information only as needed to run our business, including with:
- Payment processors (such as [Stripe / PayPal / Shop Pay]) to process your payment;
- Fulfillment and shipping partners to pack and deliver your order;
- Our e-commerce platform, Shopify, which hosts our Site and processes data on our behalf;
- Email/SMS and analytics providers that help us communicate with you and understand Site usage;
- Authorities or third parties where required by law, or to protect our rights.
We do not sell your personal information.
Cookies and tracking
We use cookies and similar technologies to keep the Site working, remember your cart, understand how the Site is used, and (with your consent where required) for marketing. You can control cookies through your browser settings; disabling some may affect how the Site works.
Data retention
We keep your personal information for as long as needed to fulfill the purposes described here — for example, to complete your order, provide support, and meet legal, tax, and accounting requirements.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct or update it;
- Request deletion;
- Object to or restrict certain processing;
- Opt out of marketing; and
- Request a copy of your data (portability).
To exercise any of these rights, email us at inf.pro.2026@gmail.com. We may need to verify your identity before responding.
Marketing choices
If you receive marketing emails or messages from us, you can opt out anytime using the unsubscribe link or by contacting us. We'll still send essential messages about your orders.
Data security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International transfers
We operate internationally, and your information may be processed in countries other than your own. Where required, we take steps to ensure it's handled in line with this policy.
Children's privacy
Our Site is not directed to children, and we do not knowingly collect personal information from anyone under [16]. If you believe a child has provided us information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. The 17.06.2026 date above shows when it last changed.
Contact us
Questions about this policy or your information? Email inf.pro.2026@gmail.com.
Aeon.